Looking After Your Interests The Trustee Board The assets of the Kingfisher Pension Scheme are held in trust on behalf of all members and their beneficiaries. The Trust is managed by Kingfisher Pension Trustee Limited, a Company established specially to act as Trustee. As the Trustee is a company, there have to be directors; the Directors of this Trustee Company form the Trustee Board and are generally referred to as 'Trustees'.

What do the Trustees do?

The Trustees are responsible for running the Pension Scheme in accordance with current legislation and the Trust Deed and Rules of the Scheme. They meet regularly to discuss investment issues and other matters, often with their specialist advisers in attendance.

The Trustee Board oversees the Scheme through committees, which focus on specific aspects of day-to-day operations. The four committees; Accounts & Audit, Benefits, Investment and Sealing report separately to the Trustee Board at each meeting.

All Trustees undertake specific training about their role and duties as Trustees both when they become a Trustee and throughout their period of office.

At 31 March 2007, the Trustees were:

Tony Stanworth, who is Chairman of the Trustee Board and the Benefits Committee and is also a member of the Sealing Committee

Charles Woodward, who is Chairman of both the Investment Committee and the Accounts and Audit Committee

Val Struthers, who is a member of the Investment Committee, the Benefits Committee and the Sealing Committee

Terry Hartwell, who is a member of the Investment Committee

Helen Jones, who is Chairman of the Sealing Committee and a member of the Accounts and Audit Committee and the Benefits Committee

Alison Martin, who is a member of the Investment Committee

Karl Lidgley, who is a member of the Accounts and Audit Committee

Tony Williams, who is a member of the Investment Committee and the Accounts and Audit Committee.

Pension Scheme Administrators Kingfisher Pensions Department The Trustees have appointed the Kingfisher Pensions Department to carry out the day to day running of the Pension Scheme, and the team in the Pensions Department are pleased to answer general queries about the Scheme. However, if any of the personal details shown on your Personal Benefit Statement are incorrect, you should inform your usual HR or Payroll contact, and they will automatically pass the information to the Pensions Department.

The Kingfisher Pensions Department consists of four teams - Administration, Finance, Systems and Technical. If you need to contact the Pensions Department, usually your enquiry will be dealt with by a member of the Administration team.

Standard Life

The Trustees have also appointed Standard Life to administer the Money Purchase Section of the Scheme. At Standard Life, there's a special team dedicated to helping members and they will work in conjunction with the Kingfisher Pensions Department.

Customer service

The Kingfisher Pensions Department liaises with the Standard Life administration team on a daily basis to ensure that a co-ordinated service is provided. This is especially important where members have benefits in both the Final Salary and Money Purchase Sections of the Scheme.

Both Kingfisher and Standard Life will ensure that your queries are dealt with in an efficient and timely manner. Sometimes, an issue requires further information from an external provider, and if this is the case, the Kingfisher Pensions Department will liaise with that party in order to assist your enquiry.

Contacting the Pensions Teams

When you write to either the Kingfisher Pensions Department or Standard Life, please remember to provide:

• Your full name, company and current home address
• Your National Insurance number
• If you're a member of the Final Salary Section, your employee or membership number (and if you have more than one period of membership, you will need to tell us all your membership numbers)
• f you're a member of the Money Purchase Section, your Standard Life membership number as well.

You should contact your HR or Payroll Department if you receive any documents (like your Personal Benefit Statement) from us that show the wrong salary details. They will let us know about any changes to be made to our records. First of all, please check the date on your Statement as the salary shown may relate to data at a certain point in time.

However, if we haven't got your right date of birth or if your name has changed, you will need to contact us (as well as your HR or Payroll Department) and send your birth certificate or other relevant documentation - we always use special delivery to return original certificates.

How to contact the Pensions Administration Teams:

You can contact both the Kingfisher Pensions Department and Standard Life either by telephone or by writing. If you contact us by telephone, please remember to have your identification details to hand, as you will be asked to provide them.

Contact Kingfisher Pensions Department

You can also visit the Pensions Website at www.kingfisherpensions.com

Contact Standard Life (Money Purchase members only)

Contacting your Company HR/Payroll Department

If you need to change your personal details or for further information about the Company Pension Scheme and other Company benefits, you can contact your employer's HR/Payroll Department on one of the telephone numbers below: